As soon as you hit ‘buy,’ we’re all over it! As every case is hand designed, your order will be processed and shipped within 5-7 business days. Once your order is placed, you'll get an email with your tracking number to keep you updated.

Since each piece is made to order, all sales are final. We do not offer refunds or exchanges. If you encounter a shipping-related issue, please contact us at support@chaoscases.com within 30 days of receiving your order! Unfortunately, we cannot assist with issues reported after this timeframe.

If you don’t see your tracking email, please check your spam or junk folder. Still no luck? Contact us at support@chaoscases.com for help with your order!

Reach out to support@chaoscases.com as soon as possible and we will do everything we can to help. However, please kindly note that we cannot guarantee any order adjustments after purchase.